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A couple drinking champagne in their new home after securing a mortgage with a mortgage advisor

Mortgage Advisors Who Won’t Baffle Or Bore You

Tom Reid - Protection Broker at The Levels Financial
Two members of staff from The Levels Financial standing in front of the pitch during a Torquay United game
Corey Greene - Administration Manager at The Levels Financial
Chris Dines - Mortgage and Protection Broker at The Levels Financial
Tom Horsey - Managing Director at The Levels Financial
The directors of The Levels Financial at the 2025 ESTAS awards holding the award for best mortgage broker in the South West for customer service
Zoe Graham - Sales Manager at The Levels Financial
Staff from The Levels Financial holding a sponsored programme at a Torquay United game

Down-to-earth advice for the life you’re building

Let’s be honest, mortgage advice can quickly become boring and pretty overwhelming. At The Levels Financial, we believe that should NEVER be the case. That’s why all our advisors have been carefully selected for their exceptional ability to provide clear, personal, down-to-earth advice that sets you on the right path for the life you’re building.

The Levels Financial team at the 2025 ESTAS awards

Why You Should Let Your Mortgage Become Our Problem

You’ll Be In Award-Winning Hands

We’re proud to officially be the number one mortgage advisor in Somerset and the South West for customer service, as well as the second best in the entire UK! Fingers crossed for one better next year 🤞

Our awards and reviews

Keep More Money In Your Pocket

With access to more than 28,000 mortgage products from over 100 different lenders, we’ll be able to secure you an interest rate that keeps the most money possible in your pocket! 💷

Speak to a mortgage advisor

Forget All The Home Buying Stress

We’ll support you with as much of the home buying process as we can by handling paperwork, recommending and dealing with solicitors, and even negotiating with estate agents on your behalf. 🏠

Learn about our approach

Because we always have your best interests at heart, you need to know that your home may be repossessed if you do not keep up repayments on your mortgage.

There may be a fee for mortgage advice. The actual amount you pay will depend on your circumstances.

The fee is up to 1%, but a typical fee is 0.3% of the amount borrowed.

The directors of The Levels Financial with the ESTAS award for the best mortgage advisor in the South West for customer service 2025

Warning: We take customer service dangerously seriously

We get it. Almost every mortgage broker calls themselves ‘award-winning’, so it’s easy to ask yourself if that actually means anything.

Well, the ESTAS awards are a bit different. They’re based entirely on rigorously verified reviews from real people who have bought their first home or moved home in the past 12 months.

Oh, and it’s not just a handful of reviews either; there were over 15 million of them! So, when we say our customer service is award-winning, it really does mean something.

A woman on her laptop while listening to music and eating a croissant in her kitchen

Saving you money today, and every single day from now on

Everyone likes to know they’re getting a great deal, right? Well, with our network of over 100 lenders and access to more than 28,000 mortgage products, we’ll find the most competitive rate that suits your specific circumstances. That means you’ll keep more of your hard-earned money in your pocket each month.

However, securing you a great rate now is just the start of our job. We’ll monitor your mortgage 24/7 throughout your entire fixed term and alert you the moment a better deal becomes available. That means that where others might end up paying more, you’ll be saving money long into the future.

650+ 5 Star Google Reviews

Don’t Take Our Word, Take Theirs

Read All Our Reviews
Absolutely amazing service from start to finish. They replied to every message so quickly and made the whole experience feel really personal. I originally found the whole process of getting a mortgage intimidating, but they made everything so easy to understand. Right up to the day of the sale, we received weekly email updates, which was incredibly reassuring. Truly outstanding service.

Adele Sanford

Home Mover

Louis goes above and beyond. He’s polite, patient and explain things clearly and concise. He provides reassurance, especially when you’re new to the process. He’s flexible and has worked around family to support meetings at times that suit us. Louis has helped us more than anyone else in our moving house journey and I could not recommend him enough! Thank you so much for all your support.
Molli Jones

Molli Jones

Home Mover

I recently had the pleasure of working with Janek on the purchase of my first home. As a first-time buyer stepping into the unknown, I had many questions and Janek answered every single one clearly and patiently. Janek was incredibly supportive throughout the process, always willing to work around my busy schedule and never once making me feel rushed. He made the whole experience far less stressful than I expected.
Jack Tucker - First-Time Buyer client of The Levels Financial standing outside of his new house while holding up the keys

Jack Tucker

First-Time Buyer

I would highly highly recommend The Levels and will be recommending to anyone I know in the future! I feel so thankful and lucky that Nikki was my mortgage advisor, I couldn’t have asked for anyone more better! Nikki provided me with a lot of support and always kept me updated all the way through my application. Nikki was extremely patient with me and made sure I was financially stable before I agreed to anything.
Yasmin Knott - First-Time Buyer client of The Levels Financial

Yasmin Knott

First-Time Buyer

The levels were professional, responsive and I trusted them completely to guide me to make the best decision for myself. I will highly recommend them to anyone looking for help with a mortgage. I cannot praise Luke enough, he was friendly, excellent at communicating and made me feel at ease throughout the whole experience. Luke was always at the end of the phone and the Teams calls we had felt relaxed, productive and informative.
Kate New - home mover client of The Levels Financial

Kate New

Home Mover

Frequently Asked Questions

We do the hard work of shopping around for you. Rather than approaching multiple lenders yourself, we search the market to find the most competitive mortgage deal for your situation, saving you time, money, and a whole lot of stress.

From there, we guide you through the entire application process, start to finish. And unlike most mortgage brokers, our support doesn’t stop at the mortgage itself. Whether it’s dealing with solicitors or negotiating with estate agents, we’re with you every single step of your home buying journey.

With offices in the heart of the Somerset Levels in Long Sutton, Langport and in Exminster, Devon, we’re proud to be rooted in the South West.

That being said, while we’ve built our reputation by helping local clients and becoming a trusted name in the region, our reach doesn’t stop there. Today, we support clients with their mortgages right across the UK.

No problem at all; we get it, life is busy. Taking time out of your working day to speak to a mortgage adviser isn’t practical, so we work around you. We offer both evening and weekend appointments, whatever suits you best.

Still have questions?

Reach out to us anytime for assistance.

Contact Us