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A young couple sitting outside of their new home holding the keys with moving boxes and pillows around them

Award-Winning Mortgage Advisor Who Saves You Time, Stress & Money

Tom Reid - Protection Broker at The Levels Financial
Two members of staff from The Levels Financial standing in front of the pitch during a Torquay United game
Corey Greene - Administration Manager at The Levels Financial
Chris Dines - Mortgage and Protection Broker at The Levels Financial
Tom Horsey - Managing Director at The Levels Financial
The directors of The Levels Financial at the 2025 ESTAS awards holding the award for best mortgage broker in the South West for customer service
Zoe Graham - Sales Manager at The Levels Financial
Staff from The Levels Financial holding a sponsored programme at a Torquay United game

We take all the mortgage stress off your shoulders

Whether it’s your first home or forever home, we’re here to handle what many consider to be the most stressful part of buying a house: securing a mortgage. We’ll compare every lender, complete all the paperwork, and deal with any potential surprises that pop up. In doing so, we’ll keep more money in your pocket each month and save you plenty of time. In other words, we help you skip the struggles and stress you’ve heard all your friends talk about.

The Levels Financial team at the 2025 ESTAS awards

Why You Should Trust Us With Your Mortgage

Keep More Money In Your Pocket

With access to more than 28,000 mortgage products from over 100 different lenders, we’ll secure you an interest rate that keeps the most money possible in your pocket!

Speak to a mortgage advisor

You’ll Be In Award-Winning Hands

We’re proud to officially be the number one mortgage advisor in Somerset and the South West for customer service, as well as the second best in the entire UK! And that’s based entirely off real reviews, not judges.

Our awards and reviews

Forget All The Home Buying Stress

We’ll support you with as much of the home buying process as we can by handling paperwork, recommending and dealing with solicitors, and even negotiating with estate agents on your behalf.

Learn about our approach

650+ 5 Star Google Reviews

Don’t Take Our Word, Take Theirs

Read All Our Reviews
Absolutely amazing service from start to finish. They replied to every message so quickly and made the whole experience feel really personal. I originally found the whole process of getting a mortgage intimidating, but they made everything so easy to understand. Right up to the day of the sale, we received weekly email updates, which was incredibly reassuring. Truly outstanding service.

Adele Sanford

Home Mover

Louis goes above and beyond. He’s polite, patient and explain things clearly and concise. He provides reassurance, especially when you’re new to the process. He’s flexible and has worked around family to support meetings at times that suit us. Louis has helped us more than anyone else in our moving house journey and I could not recommend him enough! Thank you so much for all your support.
Molli Jones

Molli Jones

Home Mover

I recently had the pleasure of working with Janek on the purchase of my first home. As a first-time buyer stepping into the unknown, I had many questions and Janek answered every single one clearly and patiently. Janek was incredibly supportive throughout the process, always willing to work around my busy schedule and never once making me feel rushed. He made the whole experience far less stressful than I expected.
Jack Tucker - First-Time Buyer client of The Levels Financial standing outside of his new house while holding up the keys

Jack Tucker

First-Time Buyer

I would highly highly recommend The Levels and will be recommending to anyone I know in the future! I feel so thankful and lucky that Nikki was my mortgage advisor, I couldn’t have asked for anyone more better! Nikki provided me with a lot of support and always kept me updated all the way through my application. Nikki was extremely patient with me and made sure I was financially stable before I agreed to anything.
Yasmin Knott - First-Time Buyer client of The Levels Financial

Yasmin Knott

First-Time Buyer

The levels were professional, responsive and I trusted them completely to guide me to make the best decision for myself. I will highly recommend them to anyone looking for help with a mortgage. I cannot praise Luke enough, he was friendly, excellent at communicating and made me feel at ease throughout the whole experience. Luke was always at the end of the phone and the Teams calls we had felt relaxed, productive and informative.
Kate New - home mover client of The Levels Financial

Kate New

Home Mover

Because we always have your best interests at heart, you need to know that your home may be repossessed if you do not keep up repayments on your mortgage.

There may be a fee for mortgage advice. The actual amount you pay will depend on your circumstances.

The fee is up to 1%, but a typical fee is 0.3% of the amount borrowed.

Our Mortgage Services

The directors of The Levels Financial with the ESTAS award for the best mortgage advisor in the South West for customer service 2025

Warning: We take customer service dangerously seriously

We get it. Almost every mortgage broker calls themselves ‘award-winning’, so it’s easy to ask yourself if that actually means anything.

Well, the ESTAS awards are a bit different. They’re based entirely on rigorously verified reviews from real people who have bought their first home or moved home in the past 12 months.

Oh, and it’s not just a handful of reviews either; there were over 15 million of them! So, when we say our customer service is award-winning, it really does mean something.

A woman on her laptop while listening to music and eating a croissant in her kitchen

Saving you money today, and every single day from now on

Everyone likes to know they’re getting a great deal, right?

Well, with our network of over 100 lenders and access to more than 28,000 mortgage products, we’ll find the most competitive rate that suits your specific circumstances. That means you’ll be keeping more of your hard-earned money in your pocket each month.

However, securing you a great rate now is just the start of our job.

We’ll monitor your mortgage 24/7 throughout your entire fixed term and alert you the moment a better deal becomes available. That means that where others might end up paying more, you’ll be saving money long into the future.

Our Approach

It always helps to know what to expect before you take the next step. So, with that being said, here’s exactly what to expect when securing your mortgage with us…

  1. A young couple laughing while on a call with a mortgage broker to secure their first-time buyer mortgage
    01/ 05

    Understanding what you’re looking to achieve

    We’ll kick things off by introducing ourselves and walking you through exactly how we work and what you can expect from us.

    Then, the focus shifts to you: your situation, your goals, and what you’re looking to achieve. From there, we’ll paint a clear and honest picture of what it will take to make it happen.

  2. A women sitting in her kitchen working on her laptop
    02/ 05

    Right, here’s what we can do for you

    This is where everything start to take shape.

    We’ll come back to you with a clear, tailored plan, covering exactly how much you can borrow, the rates and monthly payments you can expect, and a full breakdown of any additional costs involved.

    With your Mortgage in Principle in hand, you’ll now be ready to start viewing properties and making offers with complete confidence.

  3. A couple looking out of the window while on a house viewing
    03/ 05

    Let’s get your application submitted

    Once you’ve found your dream home and agreed a sale price (which we’ll support you with), we’ll reconnect to finalise everything. We’ll revisit the numbers, make any necessary adjustments, and move forward with your full first-time buyer mortgage application.

    We’ll also make sure you have a suitable solicitor in place and start looking at setting all the right insurances up.

  4. A young couple drinking champagne in their kitchen after moving into their new home
    04/ 05

    We don’t just leave you high and dry

    Once your application is submitted, we don’t just step back and wait. We stay in close contact, track everything that needs to happen, liaise with the solicitors, and keep you updated every step of the way right up until the keys to your new home are in your hands.

  5. A young couple laying in bed together
    05/ 05

    We’ll still be here long after you’ve settled in

    Our job doesn’t end the moment you get the keys and finally sink into that new sofa with a well-earned takeaway and glass of prosecco in hand.

    We’ll constantly monitor your mortgage and let you know if a better deal becomes available that will save you money. If you have any questions about your mortgage, we’ll always be just a call away.

Get one step closer to your new home

Frequently Asked Questions

We do the hard work of shopping around for you. Rather than approaching multiple lenders yourself, we search the market to find the most competitive mortgage deal for your situation, saving you time, money, and a whole lot of stress.

From there, we guide you through the entire application process, start to finish. And unlike most mortgage brokers, our support doesn’t stop at the mortgage itself. Whether it’s dealing with solicitors or negotiating with estate agents, we’re with you every single step of your home buying journey.

With offices in the heart of the Somerset Levels in Long Sutton, Langport and in Exminster, Devon, we’re proud to be rooted in the South West.

That being said, while we’ve built our reputation by helping local clients and becoming a trusted name in the region, our reach doesn’t stop there. Today, we support clients with their mortgages right across the UK.

No problem at all; we get it, life is busy. Taking time out of your working day to speak to a mortgage adviser isn’t practical, so we work around you. We offer both evening and weekend appointments, whatever suits you best.

Still have questions?

Reach out to us anytime for assistance.

Contact Us